Challenging situations happen constantly, and senior care is no exception. Most caregivers could tell stories about stepping into situations that have caught them completely by surprise.
It’s important to try to handle these potentially horrifying situations in a way that protects both the dignity of the individual and the composure of the caregiver.
Click here or on the video above to see how Teepa Snow handles a challenging situation, and take your cues from the best!
Click here for five important points that will get you through the most challenging situations.